We would like to give you an extra update regarding your refund for Give Soul Indoor Festival 2020 and Give Soul Kingsday 2020. First of all we want to thank you for your patience and support. In these unpredictable and rough times for everybody, we needed some time to come to the best solution for our artists, visitors and ourselves.
The past time we have worked clock-round to make all refunds possible. We have already informed you in the previous update that we have succeeded and everybody will get a refund. The refund will be deposited in your account automatically, you don’t have to do anything.
For your info, we will never use income of another Give Soul event to refund a cancelled event.
If you have any other concerns or questions please don’t hesitate to email us at firstname.lastname@example.org.
Thank you for your understanding and hopefully we will meet again on the dancefloor soon.
Stay safe, stay inside and take care for one another.
❤️ Give Soul